Contact us




Addresses & opening hours

  • Vienna

    Oesterreichische Nationalbank
    Otto-Wagner-Platz 3
    1090 Wien (PO Box 61, 1011 Vienna)
    Tel.: +43 1 404 20 0

    Schilling/euro cash counter opening hours
    Monday to Friday 8:00 to 12:00 & 13:00 to 15:00

    Good Friday: 08:00 to 12:00
    New Year’s Eve: 08:00 to 12:00
     

  • Innsbruck

    Oesterreichische Nationalbank
    Adamgasse 2
    6020 Innsbruck
    Tel.: +43 512 908100 0

    Schilling/euro cash counter opening hours
    Monday to Friday 8:00 to 12:00 & 13:00 to 15:00

    Good Friday: 08:00 to 12:00
    New Year’s Eve: 08:00 to 12:00
     

Contact options

Written submissions to the OeNB may be filed through the following channels:

  • by mail
  • by e-mail to posteingang@oenb.at
  • via an authorised electronic delivery provider, or
  • in person during opening hours at the mailroom (1090 Vienna, Rotenhausgasse 4)

Mailroom

Opening hours: Monday to Friday, 07:30 to 16:00 (except on bank holidays)

Applications

For data protection reasons, we can only accept applications submitted via the OeNB job portal.

Data protection

Personal data submitted as part of an enquiry or request will be processed for the purpose of handling and responding to that enquiry or request in accordance with the requirements of the EU General Data Protection Regulation (GDPR) and the Austrian Data Protection Act (DSG). Detailed information on the OeNB’s processing of personal data is available under Data protection.
 

Hotlines

Info centre Monday to Friday: 10:00 to 15:00 CET
+43 1 40420 6666 Send E-Mail
Statistics Hotline Monday to Friday 9:00 to 16:00
+43 1 40420 5555 Send E-Mail
IT-Helpdesk Monday to Friday: 7:00 to 19:00
+43 1 40420 2777 Send E-Mail

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