Euro cash – our banknotes and coins

Cash has a number of unique characteristics and offers many benefits: It can be used instantly, it works without any technical infrastructure, it is inclusive and fosters a high level of trust. Using cash means making use of your freedom of choice when making your daily payments. The OeNB is committed to ensuring that cash payments will continue to be possible in the future – as a reliable payment option for everyone.

Why we cannot do without cash

Cash is the only public and nonprofit-oriented means of payment. It enables people to participate in society, promotes independence and builds trust.

As a cash competence centre, the OeNB makes sure that the cash cycle is resilient. We bridge cash supply gaps and provide modern and sustainable solutions to banks and retailers. We work to consolidate the position of cash as a modern, secure and technologically advanced means of payment. By ensuring the comprehensive, efficient and secure supply of cash, we safeguard people’s freedom of payment choice.

Modern and easy to use

Cash is the only public means of payment that works independently of commercial providers. It belongs to society – physically, directly and without any need for intermediaries.

As a means of payment that is free of charge, it ensures fair competition and protects users from hidden costs or dependencies. In the digital age, cash stands for transparency, stability and genuine freedom of choice.

Safe by design

Cash is data protection in action: Cash payments are private, leave no data trails and do not disclose any data to third parties. At the same time, cash meets the highest security standards – with state-of-the-art technology incorporated into every banknote.

Cash works at any time – without electricity, without the internet, and without being dependent on any particular system. Especially in uncertain times, cash provides a stable foundation for payments.

Relatable and effective

Cash fosters genuine encounters and makes value tangible. Cash is accessible to everyone – regardless of age, technical ability or social background. At the same time, cash encourages mindful spending and helps build awareness for money issues in everyday life. Cash is simple – and that is its strength.

Five good reasons to use cash

There are recurring fears and concerns that cash will be phased out. In our view, cash is here to stay. This video gives five good reasons why.

Freedom of payment choice

As a central bank, the OeNB advocates freedom of payment choice and, consequently, the preservation of high-quality euro cash as a public means of payment and a cornerstone of the payment system.

Tip for emergencies

It’s a good idea to keep some cash at home. The OeNB recommends keeping an amount equivalent to roughly two weeks’ worth of shopping (or up to EUR 100 EUR per household member) in small denominations in a safe place. In this way, you can still make payments even if electronic payment methods are unavailable.

How we ensure that cash remains universal

Cash is very popular in Austria. People appreciate its unique characteristics. The OeNB is therefore committed to actively safeguarding the future of cash and ensuring its continued availability. As part of its Cash Initiative, the OeNB is implementing measures to make sure that cash remains widely available, accessible and accepted.

We advocate for mandating retail cash acceptance and thereby strengthening the legal tender status of euro cash, and we call on credit institutions to ensure a stable supply of cash to people and businesses and easy access to cash also for municipalities without ATMs. Equally important are an open exchange of information, the firm anchoring of euro cash and the involvement of the public in an increasingly digital payment environment.

Closing the gap: the OeNB's ATMs

Ensuring cash supply and easy access to cash for everyone in Austria is one of the OeNB’s key objectives. This is why we have begun to address existing gaps in the supply of cash in remote rural areas.

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Well-connected: a cash platform for Austria

The OeNB’s Cash Platform was launched in September 2022. It is chaired by Matthias Schroth, Director of the OeNB’s Legal Services, Cash Management and Equity Interests Department. At the OeNB, this department is responsible for developing cash payments further. The Cash Platform aims to create favourable conditions for the continued use of euro cash in payment transactions in Austria. Representatives of the Austrian public and the Austrian business community work together with the OeNB to reach this goal.

These are our key concerns:

  • enabling a comprehensive flow of information between the institutions concerned
  • in an increasingly digitalised payment environment, strengthening and firmly anchoring euro cash as a public and thus nonprofit-oriented means of payment for the Austrian public
  • involving the Austrian public, especially with a view to ongoing digitalisation

Have questions? Get in touch.

Stronger together: our network of cash handlers

As a cash supply hub, we ensure the secure supply of high-quality euro cash to the public. Together with our subsidiaries GELDSERVICE AUSTRIA (GSA), Münze Österreich AG and Oesterreichische Banknoten- und Sicherheitsdruck GmbH (OEBS), we carry out key tasks within the cash cycle. These tasks range from producing cash to distributing it and managing cash returns to the central bank. In doing so, we make sure that the cash cycle in Austria is stable, efficient and cost effective.

Together, we are working towards the goal of consolidating our long-term position as competitive and innovative service providers in our core areas. Our work is based on clear strategic principles: operating in a cost-effective and resource-efficient manner, creating added value through efficient processes and innovation, and providing secure cash for the people in Austria.

We put these principles into practice through specific measures:

  • With its state-of-the-art cash centres and automated sorting and counting systems, the GSA ensures fast, secure and resource-efficient cash logistics – for banks and payment service providers as well as the retail sector.
  • Münze Österreich AG combines tradition and innovation. In addition to minting circulation coins, it regularly develops new product ranges such as collector coins and precious metal products. Its Vienna Philharmonic coin is one of the world’s most prestigious bullion coins.
  • The OEBS has evolved from a traditional banknote printing works into an international banknote competence centre. It produces the share of euro banknotes allocated to Austria by the ECB (and some of Belgium’s share) as well as foreign currencies for international customers. Strategic partnerships also play a crucial role in the company’s success: The OEBS closely cooperates with the Banque de France and, within the framework of the “Euro Printing Inhouse Cooperation (EPIC)”, with the central banks of Belgium and Portugal.

Contact


Plattform Bargeld Oesterreichische Nationalbank
Otto-Wagner-Platz 3
1090 Wien

Euro cash, a digital euro and the role of the OeNB

The current debate about cash and electronic payments highlights just how much the payment landscape is changing. Owing to its unique characteristics, cash continues to be very popular in Austria. At the same time, EU institutions and central banks are working on a potential digital counterpart of euro cash: a digital euro. The European Commission has put forward a comprehensive package, the Single Currency Package, designed both to safeguard access to cash and to establish a framework for digital central bank money. The OeNB is actively involved in this process. One of the key concerns is the equal treatment of cash and the digital euro with regard to mandatory acceptance by businesses.

  • Strengthening cash – mandatory acceptance, secure supply, national discretion.
  • Developing a digital euro – a complement to cash, user-friendly, secure and free of charge.
  • Ensuring equal treatment – clear obligations for businesses with regard to cash/digital euro acceptance, sensible exceptions.
  • OeNB playing a key role – in EU processes, in the dialogue with market participants, and in drafting positions for consultations.

The OeNB’s position

We safeguard freedom of payment choice by strengthening cash as the sole public, nonprofit-oriented means of payment. We thereby ensure a level playing field that is free from profit-driven fee structures and that offers reliable quality for all consumers.

As Austria’s innovative and service-oriented cash competence centre, we work alongside our subsidiaries to ensure a resilient cash cycle, bridge supply gaps and support banks and the retail sector with efficient, sustainable and high-quality cash supply solutions.

We view cash as a high-tech product in a competitive market: It must be actively managed, positioned and communicated. Anyone holding a banknote in their hand feels a sense of security and reliability. Top product quality, state-of-the-art technology and our innovative strength see to that.

We are working to strengthen the image of cash as a modern, smart and secure means of payment, and to raise public awareness of its value and role in an increasingly digital world. Through clear communication, we build transparency and trust.

At an international level, we take on leadership for selected topics within the ESCB, participate in global bodies and promote central bank cooperation. We play an active role in shaping the future of cash. This includes contributing to the development of new euro banknotes and coins.

In everything we do, we are guided by the principles of economy, cost-effectiveness and practicality, and we maintain a neutral stance towards all forms of payment. Our aim is to maintain a modern, secure and people-centred cash system that strengthens Austria in the long term.

What rules apply to paying with cash in Austria?

In Austria, the OeNB is responsible for issuing euro banknotes and performing banknote quality checks, for supervising the cash processing cycle, setting cash-handling rules for banks and cash handlers, and providing the public with information on their rights and obligations when making payments.

The legal framework governing the handling of cash in Austria is clearly defined. Euro banknotes and coins are legal tender throughout the euro area in accordance with Article 128 TFEU and Article 10 of Regulation (EC) No 974/98. This means that people have the right to pay with cash, and businesses are, in principle, obliged to accept cash. The statutory obligation to accept cash payments safeguards people’s freedom of payment choice and their social participation and ensures the availability of a safe, reliable means of payment in everyday life.

 

The proposed EU Regulation on the legal tender of euro banknotes and coins is intended to safeguard the mandatory acceptance of euro cash across Europe even more effectively in the future. It aims to guarantee that euro cash remains available, accessible and accepted in the long term and to protect citizens’ freedom of payment choice.

There is no upper limit for cash payments in Austria. This means that you can make cash payments of any amount.

At the moment, there is no law restricting the amount of cash payments in Austria. This will change on 10 July 2027, when new rules under the EU Anti-Money Laundering Regulation (Regulation (EU) 2024/1624 come into force. From then on, a limit of EUR 10,000 will apply to cash payments in trade and business. This means that companies will no longer be permitted to accept cash amounts in excess of this limit. 

In addition, retailers will have to verify and document the identity of customers that make cash payments of EUR 3,000 or more, as required under the relevant due diligence obligations set out in the Anti-Money Laundering Regulation (EU)  2024/1624. 

The EUR 10,000 limit will not apply to purely private-to-private cash payments. Moreover, it will still be permitted to hold, withdraw or deposit any amount of cash, as these areas are not covered by the above restrictions.

Counterfeit banknotes or coins must not be accepted in payments. If you come across counterfeit money, you must hand it over to the OeNB or to Münze Österreich AG for verification (Article 79 Nationalbank Act).

There are strict regulations for businesses and their cashiers:

  • If they accept cash payments, they must verify the change they give.
  • If they receive suspicious banknotes, they must check them against their security features.
  • If they receive counterfeit banknotes, they must not pass them on under any circumstances.

As a general rule, there is an obligation to accept all euro banknotes throughout the euro area. All euro banknotes issued by the OeNB, the European Central Bank (ECB) and the national central banks of the other euro area countries are legal tender. Pursuant to Article 61 Nationalbank Act, euro banknotes must be accepted at their full nominal value without restriction. This means that, on principle, there is an obligation to accept all denominations of euro banknotes, from the EUR 5 to the EUR 500 banknote, without any exception. Generally excluding certain categories of euro banknotes from acceptance is therefore in contradiction to the principle of unrestricted acceptance laid down in Article 61 Nationalbank Act.

Pursuant to Article 8 Austrian Coinage Act the following upper limits apply to the acceptance of euro coins per transaction:

  • There is no upper limit for the acceptance of coins by the OeNB and Münze Österreich AG.
  • Local, regional and federal authorities must accept up to 100 euro coins.
  • All other legal entities or individuals must accept up to 50 euro coins (of which no more than ten commemorative coins).