Cash handling training courses

The OeNB offers free training and information for professional cash handlers working in banks, retail or tourism, for instance. One key focus is on learning how to use the “feel, look and tilt” method for banknote authenticity checks.

Online cash authentication training

The OeNB provides online training courses on cash authentication for participants from various economic sectors. 

Participants will learn how to check banknotes and coins for authenticity and fitness for circulation. They will also learn more about cash handling and the applicable legal provisions. 

The courses also address the question of how to deal with suspected counterfeits. Participants will gain valuable practical knowledge that helps them recognise counterfeits and take the correct action.

Euro cash authentication training for bank staff – online

This online training course is aimed at cash handlers as defined in Article 79 paragraph 1 Nationalbank Act 1984 and Article 6 paragraph 1 Regulation (EC) No 1338/2001 (e.g. banks, cash-in-transit companies, casinos, public cash offices). 

The e-learning tool comprises two modules on euro banknotes and coins, including a final knowledge test. Upon successful completion of the final test, participants will receive a certificate confirming their attendance, which is valid for two years.

Duration: approximately 60 min.
Please note: The online training course is available in German only.

Euro cash authentication training for bank staff – online

EUR cash authentication training for retailers – online

This online training course is aimed at staff working in the retail, commercial and industrial sectors and similar fields.

The e-learning tool comprises one module on euro banknotes and coins, including a final knowledge test. Upon successful completion of the test, participants will receive a certificate confirming their attendance, which is valid for two years.

Duration: approximately 30 min.
Please note: The online training course is available in German only.

Euro cash authentication training for retailers – online

On-site training courses

Provided there is a sufficient number of participants, the OeNB offers free training courses on site. Face-to-face training courses offer participants the opportunity to deepen their knowledge and discuss questions directly with experts.

Groups interested in attending can easily arrange training dates by e-mail. The OeNB will provide the relevant contact details.

Contact

  • Cash handling training – Eastern Austria

    Enquiries for Vienna, Lower Austria, Burgenland, Styria and Carinthia

  • Cash handling training – Western Austria

    Enquiries for Vorarlberg, Tyrol, Upper Austria and Salzburg