Services available at the OeNB's cash counters

At the OeNB’s cash counters in Vienna and Innsbruck you can e.g. exchange Austrian schillings for euro or hand in damaged euro banknotes or suspected counterfeits.

Addresses and opening hours

  • Vienna

    Oesterreichische Nationalbank  
    Otto-Wagner-Platz 3
    1090 Vienna

    Opening hours
    Monday to Friday: 08:00 to 12:00 and 13:00 to 15:00 CET
    Good Friday and New Year's Eve: 08:00 to 12:00 CET

  • Innsbruck

    Oesterreichische Nationalbank  
    Adamgasse 2
    6020 Innsbruck

    Opening hours
    Monday to Friday: 08:00 to 12:00 and 13:00 to 15:00 CET
    Good Friday and New Year's Eve: 08:00 to 12:00 CET

Exchanging schillings for euro

Exchanging Austrian schillings for euro at OeNB cash counters is free of charge. Austrian schilling banknotes and coins are exchanged at face value and at the irrevocable conversion rate of EUR 1 = ATS 13.7603. Please note that you will be required to present proof of identity if you wish to exchange sums of EUR 15,000 or more (or the equivalent ATS amount). 

Good to know: Damaged schilling coins can only be exchanged at Münze Österreich AG.

Exchanging banknotes of the last Austrian schilling series

Banknotes from the last series of Austrian schilling banknotes can be exchanged for euro at the OeNB at any time. There is no exchange deadline. You can also hand in damaged schilling banknotes of this series to have them exchanged.
See below for an overview of Austrian schilling banknotes without exchange deadline.

Schilling banknotes without an exchange deadline

Exchanging silver schilling coins

The OeNB exchanges silver schilling coins at their face value, regardless of the current silver price. For a valuation of silver coins, please contact a professional coin dealer. 

Coins will only be accepted at the OeNB’s cash counters if they are unpackaged (no boxes, plastic wrappers, etc.). If you have silver coins of different denominations (e.g. ATS 25, ATS 50, ATS 100 or ATS 500 silver coins), please separate them by denomination to reduce your waiting time.

Exchanging schilling circulation coins

To exchange schilling circulation coins, you can use the self-service counting machines at the OeNB cash counter in Vienna. Schilling circulation coins comprise any schilling coins without precious metal content, from ATS 0.02 (2 groschen) to ATS 50. At the cash counter, you can redeem the voucher you receive from the machine.

Important note

Preventing money laundering and terrorist financing
To prevent money laundering and terrorist financing, certain financial transactions are subject to statutory requirements. 

  • For transactions amounting to EUR 15,000 or more, customers must provide proof of identity if they do not have an ongoing business relationship with the OeNB. This rule also applies if the total amount is split across several related transactions.
  • If a transaction is carried out on behalf of another person, proof of the originator’s identity must also be provided.
  • Customers must also disclose the source of the funds used and provide adequate supporting documentation. Examples of supporting documents include proof of income, bank statements, purchase agreements, documents relating to an inheritance or documents relating to professional or business activities.

These measures help to detect illegal money flows and strengthen the security of the financial system.

Exchanging euro for euro

If you wish to exchange sums of EUR 15,000 or more, you will be required to present proof of identity.

Damaged euro coins: Damaged euro circulation coins can only be exchanged at Münze Österreich AG.

Damaged or suspect euro banknotes: Damaged euro banknotes or suspected counterfeits can be submitted to the OeNB using the relevant submission form. Follow the links below for further information.

Submitting damaged euro banknotes
Submitting suspect banknotes

Exchanging euro banknotes for other euro denominations: At the OeNB cash counters, you can exchange high-denomination banknotes for smaller banknotes or coins. Please note that when exchanging banknotes for coins, a 3-cent fee per roll will charged if the total amounts to ten rolls or more.

Exchanging euro coins for euro banknotes: At the OeNB cash counters, you can exchange small amounts of euro coins for euro banknotes. Please note that when exchanging a total of EUR 15 or more, a fee of 1% of the exchanged sum will be charged.

Services not available at the OeNB's cash counters

We do not buy or sell foreign currency.
The OeNB does not engage in commercial trade with foreign-currency banknotes and coins. Please contact a commercial bank or a bureaux de change for these services.

We do not buy or sell gold and silver coins.
At the OeNB’s cash counters, we only exchange silver schilling coins into euro at face value. For a better price, you might therefore consider selling such coins to professional coin dealers at their collector’s value or material value.

To purchase gold or silver coins, please contact Münze Österreich AG or professional coin dealers. 

At OeNB – Western Austria in Innsbruck, there is a Schoeller Münzhandel shop where customers can buy and sell gold, silver and other precious metals (bars and coins) as well as collector’s coins.

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