Contact

OeNB Head Office

Otto-Wagner-Platz 3

1090 Vienna (PO Box 61, 1011 Vienna)

Phone: (+43-1) 404 20-0

Fax: (+43-1) 404 20-042399

Exchange Office (ATS-EUR) opening hours:
Monday through Friday: 8:00 a.m. to 12:00 a.m. and 1:00 p.m. to 3:00 p.m.
Good Friday: 8:00 a.m. to 12:00 a.m.
Cash counter services at the OeNB

All other times by appointment only.

Requests and applications may be submitted via mail, fax, e-mail to posteingang@oenb.at in person during business hours (OeNB mailroom, 1090 Vienna, Rotenhausgasse 4) or digitally using authorized services, to be deemed submitted in line with the 1991 General Administrative Procedures Act (Allgemeines Verwaltungsverfahrensgesetz).

Personal information transmitted in the course of inquiries are processed pursuant to the EU General Data Protection Regulation (GDPR) and the Austrian Data Protection Act (DSG). Detailed information on how OeNB processes personal data is available at Data protection.

Hotlines

Info-Center

Monday to Friday: 9:00 a.m. to 5:00 p.m.

Phone: (+43-1) 404 20-6666

Statistics-Hotline

Availability:

Monday to Friday: 9:00 a.m. to 4:00 p.m.

Phone: (+43-1) 404 20-5555

IT-Helpdesk

Availability:

Monday to Friday: 7:00 a.m. to 7:00 p.m.

Phone: (+43-1) 404 20-2777