Exchange Office (ATS-EUR) opening hours:
Monday through Friday: 8:00 a.m. to 3:00 p.m.
Good Friday: 8:00 a.m. to 1:00 p.m.
Business hours: Monday to Friday, 8:00 a.m. to 3:00 p.m. (except on public holidays).
Office hours for the public: Monday to Friday, 9:00 a.m. to 12:00 noon (except on public holidays).
All other times by appointment only.
Requests in line with the 1991 General Administrative Procedures Act (Allgemeines Verwaltungsverfahrensgesetz) may be submitted via mail, fax or e-mail to firstname.lastname@example.org or delivered in person during business hours (OeNB mailroom, 1090 Vienna, Rotenhausgasse 4).
Personal information that users transmit with e-mail inquires is protected under the provisions of the Austrian Data Protection Act 2000 (Datenschutzgesetz 2000 - German only).