Contact

OeNB Head Office

Otto-Wagner-Platz 3

1090 Vienna (PO Box 61, 1011 Vienna)

Phone: (+43-1) 404 20-0

Fax: (+43-1) 404 20-042399

Exchange Office (ATS-EUR) opening hours:
Monday, Tuesday, Wednesday, Friday: 8:00 a.m. to 3:00 p.m.
Thursday: 8:00 a.m. to 4:30 p.m.
Good Friday: 8:00 a.m. to 1:00 p.m.

Business hours: Monday to Friday, 8:00 a.m. to 3:00 p.m. (except on public holidays).
Office hours for the public: Monday to Friday, 9:00 a.m. to 12:00 noon (except on public holidays).

All other times by appointment only.

Requests in line with the 1991 General Administrative Procedures Act (Allgemeines Verwaltungsverfahrensgesetz) may be submitted via mail, fax or e-mail to posteingang@oenb.at or delivered in person during business hours (OeNB mailroom, 1090 Vienna, Rotenhausgasse 4).

Personal information that users transmit with e-mail inquires is protected under the provisions of the Austrian Data Protection Act 2000 (Datenschutzgesetz 2000 - German only).

Hotlines

Info-Center

Monday to Friday: 9:00 a.m. to 5:00 p.m.

Phone: (+43-1) 404 20-6666

Statistics-Hotline

Availability:

Monday to Friday: 9:00 a.m. to 4:00 p.m.

Phone: (+43-1) 404 20-5555

IT-Helpdesk

Availability:

Monday to Friday: 7:00 a.m. to 7:00 p.m.

Phone: (+43-1) 404 20-2777