Contact

OeNB Head Office

Otto-Wagner-Platz 3

1090 Vienna (PO Box 61, 1011 Vienna)

Phone: (+43-1) 404 20-0

Fax: (+43-1) 404 20-042399

Exchange Office (ATS-EUR) opening hours:
Monday through Friday: 8:00 a.m. to 3:00 p.m.
Good Friday: 8:00 a.m. to 1:00 p.m.

Business hours: Monday to Friday, 8:00 a.m. to 3:00 p.m. (except on public holidays).
Office hours for the public: Monday to Friday, 9:00 a.m. to 12:00 noon (except on public holidays).

All other times by appointment only.

Requests in line with the 1991 General Administrative Procedures Act (Allgemeines Verwaltungsverfahrensgesetz) may be submitted via mail, fax or e-mail to posteingang@oenb.at or delivered in person during business hours (OeNB mailroom, 1090 Vienna, Rotenhausgasse 4).

Personal information transmitted in the course of inquiries are processed pursuant to the EU General Data Protection Regulation (GDPR) and the Austrian Data Protection Act (DSG). Detailed information on how OeNB processes personal data is available at Data protection.

Hotlines

Info-Center

Monday to Friday: 9:00 a.m. to 5:00 p.m.

Phone: (+43-1) 404 20-6666

Statistics-Hotline

Availability:

Monday to Friday: 9:00 a.m. to 4:00 p.m.

Phone: (+43-1) 404 20-5555

IT-Helpdesk

Availability:

Monday to Friday: 7:00 a.m. to 7:00 p.m.

Phone: (+43-1) 404 20-2777