Cash counter services at the OeNB

Exchange of Austrian schillings at the counter

  • Exchange of banknotes of the last schilling series. You can also apply for reimbursement for damaged schilling banknotes in your possession.
  • Exchange of silver schilling coins. The OeNB exchanges silver schilling coins at their face value, regardless of the current silver price. For a valuation of silver coins, please contact a professional coin dealer.
  • Exchange of schilling circulation coins (without precious metal content, all coins from 2 groschen to 50 schilling). Please use the self-service counting machine and cash your receipt at the cash counter.
  • Damaged schilling coins can only be exchanged at Münze Österreich AG.
  • The exchange of Austrian schillings at OeNB cash counters is free of charge. Austrian schilling banknotes and coins are exchanged at face value and at the fixed conversion rate of EUR 1 = ATS 13.7603.

Exchange of euro banknotes and coins at the counter

  • Reimbursement for damaged euro banknotes. More information on how to apply for a reimbursement for damaged banknotes can be found here.
  • Counterfeit euro banknotes. You can submit counterfeit or suspected counterfeit euro banknotes for inspection at the counter.
  • Exchange of euro banknotes for euro. High denomination banknotes can be exchanged for smaller bills or coins. Please note that transactions involving 10 or more coin rolls will be subject to a fee of 3 cents per coin roll.
  • Exchange of euro coins for euro banknotes. Euro coins can be exchanged for banknotes. Please use the self-service counting machine and cash your receipt at the cash counter. Please note that a fee of 1% of the exchanged sum is charged if the sum amounts to EUR 15 or more.
  • EUR 5 and EUR 10 copper collector coins in uncirculated minting quality issued by Münze Österreich AG, such as New Year and Easter coins, can be purchased or exchanged at face value.
  • Damaged euro circulation coins can only be exchanged at Münze Österreich AG.

Services not available at the counter

  • Purchase/sale of foreign currency. The OeNB does not engage in commercial trade with foreign currency banknotes or coins.
  • Purchase/sale of gold coins. The OeNB neither purchases nor sells gold coins. If you wish to buy gold coins, this is possible at Münze Österreich AG.
  • Purchase/sale of silver coins. Apart from exchanging silver schilling coins for euro, the OeNB does not purchase or sell any silver coins (e.g. Vienna Philharmonic silver coin or Maria Theresa Taler).

Prevention of money laundering and terrorist financing

All transactions of EUR 15,000.00 or more that do not fall within the scope of a permanent business relationship require customer identification – regardless of whether conducted as a single transaction or several transactions. If the transaction is carried out on behalf of or for the account of a third party, that third party must also be identified.

Furthermore, the origin of the funds must be disclosed and appropriately documented (e.g. evidence of professional or business activity, income or operating profit, general financial circumstances, bank statements, certificate of inheritance or a purchase contract).